Update Refresh Token For Lighting Scheduler Adapter¶
4 min read
Refresh tokens for RG Lightning Scheduler Adapter is valid for 70 days. When the token expires, users are not able to access the app.
To renew the connection a user with admin rights in Revenue Grid should perform the steps described below in a dedicated Salesforce Service Account.
In the Quick Find field, enter “Installed packages“
Click on Installed packages in the navigation pane on the left; you will see the list of Managed packages installed in your Org in the main pane
Click Configure next to RG Lightning Scheduler Adapter package
- In the dialog that appears, enter the Sync URL provided by Revenue Grid support team for your Org, e.g., https://sample-sync.revenuegrid.com, into the designated field
You will see a link appear on the page
Copy the link and open it in an incognito browser window
- You will see a standard Salesforce OAuth window. Log in to it with Salesforce credentials to authorize data access for integration
- Go back to the page in step 5 and check whether the green popup notification “Connected” appeared.
After that, users must be able to access and use the Lightning Scheduler Adapter app as expected.
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