Lightning Scheduler Adapter: An Overview¶
For users on:
Lightning Scheduler Adapter (LSA) is a solution that simplifies appointment scheduling and enhances customer communication. It integrates with Salesforce Scheduler and enables customers to access your merged availability from Salesforce, Outlook, Gmail, and iCloud calendars.
Lightning Scheduler Adapter checks availability in both Salesforce and Outlook/Gmail/iCloud calendars, so when a customer books a meeting with you, there’s no conflict. This mechanism eliminates excessive back-and-forth messaging for meeting scheduling.
With Revenue Grid’s Lightning Scheduler Adapter:
- All your calendars are automatically synced in real time so that booked meetings appear in all your calendars
- Add several calendars from Office 365, Google Workspace, and iCloud
- Conveniently manage your calendars and their connectivity in the Salesforce interface
You also get notified when an appointment’s details change and receive emails and Salesforce alerts about upcoming meetings. Additionally, if you edit or update appointment details directly in your Outlook, Gmail, or iCloud calendars, the changes are automatically saved to the Salesforce calendar.
In this way, Revenue Grid’s LSA ensures that there are no conflicting appointments, lost time slots, or missed event information.
For more information about using LSA, consult the following RG articles:
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