Revenue Grid widgets in your SFDC environment¶
2 min read - updated few hours ago
Package name: Revenue Grid managed package¶
Before being able to use Revenue Grid widgets
With Revenue Grid, you can add widgets to your SFDC environment for quick access to valuable information without actually leaving SFDC. As a prerequisite you have to install Revenue Inbox Managed Package. The process is described in the video.
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Bring all value of Revenue Grid into the familiar SFDC interface
With Revenue Grid widgets added to your SFDC interface, you can oversee and have some control over prospects engagement progress and details.
Once you add the widgets and set them up for all or selective users like Sales Managers, Sales Directors, Sales Reps or anyone else in your organization, they will be able to see the widgets and based on the information shown, make smarter decisions in order to convert leads into clients.
For those of contacts and leads who have not been imported to Revenue Grid yet, you will see a call to action to import them right away.
Contacts and Leads widgets¶
Prospect overview¶
Widgets name in VisualForce: RG Lead Overview, RG Contact Overview.
This Widget shows Revenue Grid person status and engagement statistics:
- how many calls have been made to the prospect
- how many emails have been sent
- how many of sent email the prospect actually opened
- how many unique links which you had added to the emails the prospect actually have clicked on
- how many replies you have received from the prospect
Also here you can see the owner of the prospect, and other prospects in your Revenue Grid from the same company.
Sequences enrolled¶
Widgets name in VisualForce: RG Lead Sequences, RG Contact Sequences
From the Sequences widget you can see what sequences a prospect currently is being engaged into, as well as add a prospect to another Sequence without going to Revenue Grid.
With currently engaged sequences, you can perform actions such as pause a sequence for the prospect, remove from a sequence or finish a sequence for the prospect with one of the available options (Success, Not Interested, Opt out).
For currently engaged sequence, the widget also shows Required Actions (if any) which the sequence owner should take an action upon in the Action Center.
Prospect’s activity¶
Widgets name in VisualForce: RG Lead Activity, RG Contact Activity
Activity widget shows a timestamped communication log in chronological order. Along with correspondence, it also reflects prospect's stage change within a sequence, as well as events as Owner Change, or Lead Conversion.
Send email¶
Widgets name in VisualForce: RG Send Email to Lead, RG Send Email to Contact
Want to drop a quick line to a contact or a lead? Do it right from SFDC interface, there is no need to jump between email client and CRM anymore. Add the Email widget from installed Revenue Inbox Managed Package.
This widget pulls information directly from Revenue Grid. Meaning you can select RG Template, use Merge Fields the same way you can use them in RG interface. And most importantly, To and CC field will autocomplete
Supports delegation.
Dial out¶
Widgets name in VisualForce: RG Dial out to contact, RG Dial out to lead
Want to drop a quick call to a contact or a lead? Do it right from SFDC interface, there is no need to jump between email client and CRM anymore. Set up your phone number here.
Accounts and Opportunities widgets¶
Signals¶
Widgets name in VisualForce: RG Opportunity Signals, RG Account Signals, RG Contact signals, RG Lead Signals, RG Signals,
Place Revenue Signals widget to SFDC interface for quicker access to intelligently guiding signals per opportunity, account, or related to an individual lead. Read more about capabilities of Revenue Grid Signals
Account and opportunity communication activity¶
Widgets name in VisualForce: RG Account Activity, RG Opportunity Activity
On this widget, you can find all communication scattered on the time line. Data plots correspond to one of several types of activities(Meetings, Calls, Inbound emails, Outbound emails, Sequences emails.) Besides, important changes such as Close Date Change, Amount Change, First and Last Touches also get reflected on the chart for easier analytics.
Drill down to the point
By clicking on any given data plot, you can see the actual communication activities in the pop-up, from which you can read any given email or see details of a meeting.
Lead and contact communication activity¶
Widgets name in VisualForce: RG Lead Activity, RG Contact Activity
On this widget, you can find all communication scattered on the time line. Data plots correspond to one of several types of activities(Meetings, Calls, Inbound emails, Outbound emails, Sequences emails.) Besides, important changes such as First and Last Touches also get reflected on the chart for easier analytics.
Drill down to the point
By clicking on any given data plot, you can see the actual communication activities in the pop-up, from which you can read any given email or see details of a meeting.
Relationship Intelligence widget | People chart¶
Widgets name in VisualForce: RG Account Connections, RG Opportunity Connections, RG Contact Connections, Lead Connections.
This is interactive relationship sales chart. Here, you can see who of your colleagues has been in touch with representatives of the opportunity, and how much total time communication has accumulated in minutes.
Drill down to the point
By clicking on any given communication path, you can see the actual activities which made it to the accumulated time appeared in a pop-up, from which you can read any given email or see details of a meeting.
Account and opportunity engagement highlights¶
Widgets name in Visualforce: RG Account Engagement, RG Opportunity Engagement
In the engagement highlights widget, you can grasp quickly what was the most recent meeting, inbound and outbound emails with representatives of an opportunity.
Also very important "What's next" section which may be scrapped from calendar if that is a meeting, or else filled up manually by accountable colleague.
Change history reflects all what changes has been made to an opportunity and how many times.
Account insights widget¶
Widget name in Visualforce: RG The Account
This widget placed on a canvas of an account gives you a direct access to Revenue Grid accounts.
Opportunity insights widget¶
Widget name in Visualforce: RG The Opportunity
This widget placed on a canvas of an opportunity gives you a direct access to Revenue Grid opportunity details.
Advanced control¶
Use these widgets as entire tabs.
All Accounts widget¶
Widget name in Visualforce: RG Accounts
This widgets displays all accounts assigned to you for better ABS(account based selling).
Pipeline visibility widget¶
Widget name in Visualforce: RG Pipeline
This is a direct access to all opportunities for sales pipeline inspection.
General Revenue Grid widget¶
Widget name in Visualforce: RevenueGrid
This widgets is the gateway to the main screen of Revenue Grid.
Revenue Signals widget¶
Widget name in Visualforce: RG Signals
This widgets displays all Signals company-wide.
Widgets related to Email and CRM integration component¶
Widget to access the admin panel¶
Widget name in Visualforce: RI Admin.
The Panel provides tools for managing a big number of end users. Read more.
Widget to access user level sync settings¶
Widget name in Visualforce: UserUI.
Through this widget you can monitor synchronization statistics and connection statuses between CRM and email client. You can analyze this information and perform the necessary follow-up activities if any problems occur. Read more.
Widgets to access selected blocks of user level sync settings¶
Widget name in Visualforce: Revenue Inbox User Additional Config.
Detailed sync settings. Read more.
Widget name in Visualforce: Revenue Inbox User Salesforce Config.
A block to refresh your CRM credentials. Read more.
Widget name in Visualforce: Revenue Inbox User Mailbox Config.
A block to refresh your email client credentials. Read more.
How to add Revenue Grid widgets to Salesforce¶
Adding the sales engagement widgets to Salesforce interface:¶
1. Go to a tab you want to add widgets to (Leads, Contacts, Opportunities tabs)
2. Open up any Contact or Lead or Opportunity from the list
3. Then click Settings icon and choose Edit Page, in order to open Lightning App Builder
4. From the left-hand side pane, grab Visualforce element and drag it onto the canvas placing it exactly to the area where you want the widgets to appear
5. Then on the right-hand side pane, in the Visualforce Page Name drop-down, choose what type of a widget you want it to be
6. Activate and Save the changes: Click Activation button in the right-hand side top corner, and either choose "Assign as ORG Default" if you want these changes to get applied to everyone in your organization, otherwise go to "APP, RECORD, TYPE, AND PROFILES" tab to choose who exactly will be affected by the changes has been done.
