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How to generate tenant URLs

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This article is an addition to the main RG Email Sidebar Widgets setup article. It describes how to generate tenant URLs required for RG Managed Package configuration.

To generate RevenueGridTenantUrl, ServerSyncTenantUrl, and AddinTenantUrl, you can either contact our Support team or follow the instructions provided below:

  1. Open RG Email Sidebar, click the Menu button, and go to Sync settings.

  2. On the page that appears, find the address bar at the top.

  1. In the address bar, you’ll see the address of the page. Select the address starting with https and ending with .com/. Ignore everything after .com/

The selected address is your ServerSyncTenantUrl.

  1. To generate RevenueGridTenantUrl remove the “-sync” part from the address and the slash ( / ) after .com

  2. To generate AddinTenantUrl, replace the “sync” part from the address with the “addin” and remove the slash ( / ) after .com

In the very end, you should get the URLs that follow this pattern:

Name of the Tenant URL URL
RevenueGridTenantUrl https://[ your tenant ].revenuegrid.com
ServerSyncTenantUrl https://[ your tenant ]-sync.revenuegrid.com/
AddinTenantUrl https://[ your tenant ]-addin.revenuegrid.com

Important

Make sure that:

  • there is a slash / character at the end of the ServerSyncTenantUrl value
  • there is no slash / character at the end of the RevenueGridTenantUrl or AddinTenantUrl value.

Otherwise, the users won’t get Revenue Grid Widget content with no issue cause indication

Save these URLs to be used later during tenant URLs setup.


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